The Pathway to Home model of service provision has consistently relied on evidenced-based approaches to the reconfiguration of services into a housing-led approach and their continued improvement. To this end the DRHE has developed and implemented a data and research strategy that ensures the production of verifiable and reliable data and research findings useful to service planning and operational decision making. This work will continue under this Homeless Action Plan framework and a successor research and data strategy will be developed as an integral element of the annual business plans that will be adopted under this framework plan. In parallel, the ongoing national rollout of PASS which concluded in 2013 will bolster this capacity. We will continue to deliver research and engage in research management and support to the sector and to wider interests in public policy making. Our Research and Data Advisory Committee (RDAC), chaired by the Housing Agency will play an important part in developing and advancing this work.
Additionally, the DRHE will continue to work towards improvements in monitoring the performance of services and the development of smart key performance indicators that can be relied upon to measure the effectiveness and efficiency of decision-making. This will be an integral element of work now underway to develop a National Quality Standards Framework for homeless services that is being led by us. Also of importance here will be the introduction of new methodologies and procedures for evaluating the experiences of service users and the outcomes attained by services under the Pathway to Home model. This work will input to our public awareness and information work that is an important communication function for the Dublin region on homelessness.