The Dublin Region Homeless Executive is provided by Dublin City Council as the lead local authority in the response to homelessness in Dublin
and adopts a shared service approach across South Dublin County Council, Fingal County Council and Dun Laoghaire-Rathdown County Council.

Advice and Information

Advice and Information

 

Vision

 

The vision of the future is one where people who are homeless, or at risk of homelessness, receive full information on their rights, the range of options available to resolve their housing difficulty and seamless access to other relevant services.

 

Purpose

 

The role of information and advice services for people who are homeless is to listen, to provide clear information and advice on rights, accommodation options, and other relevant services that will enable them to improve their housing situation.

 

Quality Standards

 

Information and advice services should aim to achieve best practice standards in the following areas:

 

  1. Providing information materials
  2. Providing advice
  3. Telephone
  4. Face to face interview
  5. Correspondence